CrownThrive Privacy Policy

Effective Date: December 13, 2025
Last Updated: December 13, 2025

CrownThrive, LLC ("CrownThrive," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains what we collect, how we use it, how we share it, how we protect it, and the choices you have when you use any CrownThrive website, app, platform, program, or service.

1. Scope and Where This Policy Applies

This Privacy Policy applies across the CrownThrive ecosystem, including current and future websites, applications, tools, programs, subdomains, add-ons, and successor products operated or controlled by CrownThrive.

This includes, without limitation, brands and services such as:

Core Platforms and Tools: CrownThrive.com (hub), CrownThrive IO, ThriveSeat, ThriveGather, ThrivePush, ThrivePeer, ThriveTickets, Thrive AI Studio, ThriveTools, ThriveOpt, CrownLytics, CrownPulse, Kamora360, Collab Portal

Community and Media: Melanated Voices Platform (MVP), Melanated Voices, Melanated Voices TV, Melanated TV, Melanated Vault, Melanated Stock, CrownThrive Studios, Locticians, Locticians TV, The Mane Experience, The Artful Mane Gallery, The TAME Gallery, Wearable Art

Commerce and Engagement: CrownRewards (My CrownRewards), CrownFluence, Crown Affiliates, Crown Ambassadors, AdLuxe Network, FindCliques, NFTCliques, ChainCliques, ThriveThreads, Good Shit Only (GSO), XENthrive, ThriveSip, ThriveWick, Magic Soaps

Education and Legacy: CrownThriveU, ThriveAlumni, ThriveFund

By accessing or using any CrownThrive service, you agree to this Privacy Policy.

2. Information We Collect

We collect information in three ways: (1) information you provide, (2) information collected automatically, and (3) information from connected services you choose to use.

2.1 Information You Provide

This may include:

• Identity and contact information: name, username, email address, phone number, profile details, business details, and any information you choose to publish.

• Account and membership details: subscription tier, membership status, program enrollment, and related account preferences.

• Support communications: messages, tickets, forms, surveys, and communications with our team.

• User content: content you upload, publish, post, or submit through ecosystem platforms, including media, listings, reviews, comments, posts, and brand assets.

2.2 Payment Information

• Payment processing is handled by third-party processors (such as Stripe and PayPal). We receive transaction confirmations, subscription status, and limited billing metadata needed to operate your account.

• We do not intentionally store full payment card numbers on our servers unless explicitly required by a specific product workflow and disclosed at the time.

2.3 Information Collected Automatically

When you use our services, we may automatically collect:

• Device and technical data: IP address, device identifiers, browser type, operating system, language settings, and device signals.

• Usage data: pages viewed, clicks, referrals, session duration, feature usage, and interaction patterns.

• Log and security data: access logs, error logs, login activity, abuse signals, and fraud detection events.

2.4 Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies for:

• Essential operations: login sessions, security, preferences, and core site functionality.

• Analytics and performance: measuring platform performance and improving experiences, including internal analytics such as CrownLytics.

• Marketing and attribution: tracking campaign performance, including tools such as Google Ads tracking when enabled.

You can manage cookies through your browser settings. Disabling some cookies may affect functionality.

2.5 Connected Accounts and API Data

If you choose to connect third-party services or sign in using providers like Google or Facebook:

• We may receive limited account information such as email, display name, and profile picture, depending on your permissions.

• We only request permissions necessary to provide the functionality you choose.

• When we use Google API data, we follow the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Information

We use information for the following business purposes:

• Provide and operate services: account creation, authentication, access control, memberships, and feature delivery.

• Platform improvement: testing, debugging, analytics, optimization, and product development.

• Support and communication: responding to requests, tickets, onboarding, and service updates.

• Payments and subscriptions: billing, invoicing, renewals, plan management, and transaction reconciliation.

• Affiliate and ambassador programs: tracking referrals, commissions, rewards, and program integrity.

• Security and fraud prevention: detecting abuse, preventing unauthorized access, investigating suspicious activity, and enforcing policies.

• Marketing and growth: delivering content, announcements, offers, and ecosystem opportunities, subject to your communication preferences and applicable law.

• Social impact reporting: supporting and reporting sustainability efforts that may be connected to ecosystem initiatives such as EcoDrive and Stripe Climate.

4. How We Share Information

We do not sell your personal information. We may share information only as described below.

4.1 Service Providers

We share information with vetted vendors who help us operate, such as:

• hosting and infrastructure providers

• analytics and performance tools

• payment processors

• customer support systems

• email and communication tooling

They are permitted to use information only to perform services for us.

4.2 Ecosystem Programs and Partner Workflows

Some services involve optional participation, including affiliates, ambassadors, directory listings, brand activations, events, media distribution, and incubator pathways. If you participate:

• information you choose to publish may be public

• some information may be shared with program systems necessary to administer participation (for example, referral attribution)

4.3 Legal, Safety, and Compliance

We may disclose information if we believe it is reasonably necessary to:

• comply with law, legal process, or governmental requests

• enforce our Terms and policies

• protect the rights, property, and safety of CrownThrive, users, partners, or the public

• investigate fraud, abuse, or security incidents

4.4 Business Transfers

If CrownThrive is involved in a merger, acquisition, financing, reorganization, sale of assets, or transition of a platform, information may be transferred as part of that transaction, consistent with applicable law.

5. Data Retention

We retain information for as long as reasonably necessary to:

• provide services and maintain your account

• comply with legal obligations

• resolve disputes

• enforce agreements

• maintain security, audit trails, and fraud prevention

Retention periods may vary by platform feature, program participation, and legal requirements.

6. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information, including access controls and monitoring.

No method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your credentials and for activity conducted through your account.

7. Your Rights and Choices

Depending on your location, you may have rights that include:

• Access: request a copy of information we hold about you.

• Correction: update or correct inaccurate information.

• Deletion: request deletion of certain information, subject to legal and operational exceptions.

• Objection or restriction: object to or request restriction of certain processing.

• Marketing preferences: opt out of non-essential marketing communications.

To exercise these rights, contact us at contact@crownthrive.com.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we collected such information, we will delete it promptly.

9. International Use and Cross-Border Processing

CrownThrive is headquartered in Gretna, Virginia, Pittsylvania County, United States, and operates globally. If you access our services from outside the United States:

• you understand your information may be processed in the United States and other jurisdictions

• laws in those jurisdictions may differ from your local laws

By using our services, you consent to cross-border transfer and processing as permitted by applicable law.

10. Third-Party Links and Services

Our platforms may link to third-party websites or integrate third-party tools. We are not responsible for the privacy practices of third parties. Your use of third-party services is governed by their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised Last Updated date. Your continued use of CrownThrive after changes means you accept the updated policy.

12. Contact Us

For privacy questions, requests, or concerns:

CrownThrive, LLC
Headquarters: Gretna, VA, Pittsylvania County, United States
Email: contact@crownthrive.com
Phone: 434-483-3555
Website: CrownThrive.com

Additional resources:

• Help Center: help.crownthrive.com

• Collab Portal: portal.crownthrive.com